Support
How can we help?
Follow a quick guide for the things you want to do in Belay, or contact us when you need a hand.
How-to guides
Get comfortable with Belay
Short, step-by-step help using the same names and buttons you see in the app.
Still need help?
Email support@belaystrength.com with your device, app version, and a short description of what happened. Do not include your password.
Email Belay SupportCommon help topics
- Sign-in: Use “Forgot password?” on the sign-in screen to request a reset email.
- Apple Health: Review Belay access in the Health app under Sharing, then open Belay Settings to check sync status.
- Apple Watch: Confirm Belay is installed from the Watch app on your paired iPhone and that Bluetooth and Wi-Fi are enabled.
- Subscriptions: Manage or cancel a subscription from your Apple or Google Play account.
- Feedback: Send feature requests and general feedback to the support email above.